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FAQ – Frequently Asked Questions

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News – Curiosities

How are you organised at Hotel Toresela for us smokers considering the new no-smoking law in Europe?
Luckily we are open when the weather is pleasant.
This means that our smoker guests can be free to smoke at our Terrace Bar and in our private garden.
As regards the restaurants we suggest, they all have a smoking section and open-air areas where diners can smoke a cigarette without any problem.

Is your Hotel located in a safe area?
Our answer is YES!! Garda Trentino can still be defined as “a safe haven”. Indeed, in our area life is peaceful without the fear of thieves or other such offenders.
In all of our years of activity, our hotel has never seen a theft or any other kind of offence.

Do you have a room where we can leave our luggage should we decide to stay on location once we have checked out?
Of course!!! In fact, we offer our clients our “Bad Fly” service that allows them to stay on and enjoy their last day on location while leaving their luggage in a special room until evening, and even to have a nice shower.

We would like to visit Italy on our motorbike but we have a problem with the luggage. Can you help?
Today you can travel comfortably, easily and safely - and at very low cost! - by sending your luggage ahead by mail to the following address:
Hotel Toresela, Via Rivana 5a, I-38060 Nago-Torbole (TN).
(The cost for luggage weighing up to 20kg by German mail is about 20 Euros)
As for sending it back to your home country, Hotel Toresela has undersigned a special convention with an international courier.
So, not only you will find your luggage waiting for you when you arrive at the Hotel, but on the day of your departure the Hotel Toresela reception shall send it directly back home to you.
Should you stay with us for 7 or more nights, we will take on the cost for sending your luggage back to your home address.

 

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Via Rivana 5a I-38060 Nago - Torbole - TN - Tel. 0039.0464.540030 Fax 0039.0464.540095 - E-mail: info@hoteltoresela.it

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