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How do I make a booking?
After checking with the hotel that rooms are
available, you can book by e-mail, by
telephone or by fax.
Can I book a room
by giving only my credit card data?
Yes, by sending us, by e-mail or fax, the
16-digit number and 4-digit expiry date of
the card. No advance deposit is necessary in
this case. We accept the following credit
cards: Visa, Mastercard, Cartasi, Amex.
Once I have sent my
credit card data, will I receive a booking
confirmation from the Hotel?
Of course!!! As soon as we receive your
credit card data, we will send you our
confirmation indicating your arrival and
departure dates.
Can I book by
sending you an advance deposit instead of my
credit card data?
Certainly, should you prefer it.
Please make a bank transfer (with
commissions charged to you) to:
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Cassa Rurale Alto
Garda |
|
IBAN: |
IT32 Q080 1635
1000 0000 2088 048 |
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SWIT-BIC: |
CCRTIT2104E |
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ABI: 08016 |
CAB: 35100 |
C/C-N° 02/88048 |
Once you have effected
the bank transfer, please send us a copy of
the transaction paper by fax, because our
bank will acknowledge your transfer only
many days later.
Our fax number is: ++39.0464.540 095
Once I have
effected the bank transfer and sent the fax,
will I receive a booking confirmation from
you?
Of course!!! As soon as we receive the fax
with a copy of the transfer, we will send
you the booking confirmation, indicating
your dates of arrival and departure and the
amount already paid.
What payment method
do you prefer?
We prefer payment in cash.
Can I settle my
bill entirely upon arrival?
Yes. In this case we will issue a full
payment receipt.
What happens at
check-in, and what papers must I show?
On your arrival at the Hotel, the Reception
personnel will show you a summary of your
booking data. If no changes are required,
you will be asked to give them your ID
papers for registration and to undersign the
notification card.
Why do I have to
give my ID papers and sign the PS card at
check-in?
The Italian Police Law states that on
arrival at all Italian Hotels, guests must
fill in the so-called “notification card”
and must leave their ID papers with the
Hotel reception staff. The personnel will
then fill in the “card” and ask the guest to
sign it.
The notification card also contains the
request for your consent to have your
personal data processed in accordance with
the provisions of the “Privacy Law” – Leg.
Decree No. 196/2003.
In full compliance with this law, we assure
you that the data regarding the persons
staying at our Hotel will NEVER be passed on
to third parties, not even if requested by
the guest himself or by his/her relatives. |
